2月 19th, 2010 | Posted by coq in No Category



The secret of Cisco’s success: Listening.
First and foremost, we listen to our customers.  We also listen to our investors…we listen to our partners…we listen to our employees.  Listening is an under-appreciated skill.  And, it is a skill.  When I was a teenager, my mom used to ask me if I heard her after she said something…which I, perhaps on occasion, gave her the impression that maybe I wasn’t fully listening.  I would say very cooly, I’m sure: “Yes, Mom, I heard you.”  “Great,” she would say, “but did you LISTEN to what I said?”  There IS a big difference.

“We have two ears and one mouth so that we can listen twice as much as we speak.” – Epictetus, Greek philosopher – 55 AD



You can follow any responses to this entry through the RSS 2.0 You can leave a response, or trackback.

Leave a Reply

メールアドレスが公開されることはありません。 * が付いている欄は必須項目です